The IT Infrastructure has many technologies and components, which are integrated with each other. Some times a problem can cause the downtime in services or it can cause the degrade in performance. Information Security is always a challenge for all IT Environments. PowerMyIT ITSM focus is to strengthen the Availability, Performance and Security for our Customer's Environment. We provide our customers a team to do it , the team follow the process to achieve the results. We have made a ITSM Dashboard for our customers to provide them visibility on IT, so that they get the information anytime the need.
We provide you to access for ITSM Application which gives you all details about your IT:
• Single pane of glass for complete network and infrastructure visibility
• Detailed reports on incident, and server reports
• Near real time network monitoring and maps
• Know your GAPS
• Know Daily Backup Status
Get anytime support for all IT Infrastructure technologies like:
• Managed Servers
• Managed Network
• Managed Backup
• Managed Security Essentials
In addition, enjoy our complimentary services such as:
• 24×7 monitoring
• Configurations fine tuning as per alerts (pro active)
• Patch management
• Inventory and Asset management
• Unlimited tickets
• Health checks
IT Infrastructure has many technologies and components which need to be fine tuned and maintained continuously to keep the IT environment always available and safe. We have the process for improving the Infrastructure.
• Keep documented the GAPs and Risks in IT Environment
• Keep customers informed about the GAPs
• Provide them consultancy to fix the GAPs
• Work Proactively to fix the GAPs
